We understand that sometimes you may need to cancel an order. Here is a detailed overview of our cancellation policy: Order Cancellation

• Time Frame: You can cancel your order within 24 hours of placing it. After this period, orders cannot be cancelled as they are already being processed.
• How to Cancel: To cancel your order, please Contact Us with your order number and a request for cancellation.
• Processing: If the cancellation request is received within the 24-hour window and the order has not yet been processed or shipped, we will proceed with the cancellation.

Refund for Cancelled Orders

• Approval: Once your cancellation request is approved, we will process the refund.
• Refund Method: Refunds will be issued to your original method of payment.
• Time Frame: It may take 7-10 business days for the refunded amount to appear in your account, depending on your payment provider.

Non-Cancellable Items

• Customized Products: Orders for customized or personalized products cannot be cancelled once they have entered the processing stage.
• Processed Orders: If your order has already been processed or shipped, it cannot be cancelled. In such cases, please refer to our Return and Refund Policy for further instructions on handling damaged or incorrect products.

Important Notes

• Timely Requests: All cancellation requests must be made within the specified 24-hour window. Requests made after this period will not be eligible for cancellation.
• Order Status: Please check the status of your order before requesting a cancellation. Orders marked as shipped cannot be cancelled.
• Contact Information: For any questions or further assistance regarding cancellations, please reach out to our customer service team at artebritiesworld@gmail.com.

Thank you for your understanding and cooperation. We strive to provide excellent service and appreciate your business.